ji 88 Privacy Policy —
How We Safeguard Your Personal Data

1.1 This Policy applies to all personal data collected and processed by ji 88 in connection with the operation of the ji 88 online casino platform, including data collected via the ji88.casino website, mobile browser sessions, account registration, PKR deposits and withdrawals, customer support interactions, and marketing communications.

1.2 By registering a ji 88 account or using the ji 88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not register an account or use ji 88 services.

1.3 This Policy should be read alongside the ji 88 Terms & Conditions and the ji 88 Responsible Gaming policy, which together form the complete agreement governing your relationship with ji 88.

2.1 Ji 88 collects personal data in three ways: information you provide directly, information generated by your use of the platform, and information received from third-party verification providers. The specific categories of data collected by ji 88 are as follows:

Identity & Registration Data:

• Full legal name (as it appears on your Pakistani CNIC or other accepted identification document);
• Date of birth (to verify 18+ age eligibility);
• CNIC number (where provided for KYC verification);
• Email address and Pakistan mobile number;
• Username and account password (stored in encrypted form — ji 88 never stores passwords in plain text).

Financial & Transaction Data:

• Easypaisa, JazzCash, HBL, UBL, MCB Bank, SadaPay, or Raast account identifiers associated with your PKR deposits and withdrawals;
• PKR deposit amounts, withdrawal amounts, and transaction timestamps;
• Account PKR balance history and bonus credit/debit records.

Gaming Activity Data:

• Game sessions, bet amounts in PKR, game outcomes, and wagering history;
• Live dealer session logs, poker hand histories, and jackpot slot activity;
• Responsible gaming tool usage (deposit limits set, self-exclusion requests, etc.).

Technical & Device Data:

• IP address and approximate geographic location;
• Browser type and version, operating system, device type;
• Session duration, pages visited on ji88.casino, and click interaction data.

3.1 Ji 88 uses the personal data collected for the following specific purposes:

• Account Management: To create, maintain, and operate your ji 88 account, verify your identity and age, process PKR deposits and withdrawals, and communicate account status updates.
• Service Delivery: To provide access to ji 88 games, live dealer tables, poker, cockfighting, jackpot slots, sports betting, and the weekly rewards programme.
• Legal Compliance: To fulfil Know Your Customer (KYC) obligations, anti-money laundering (AML) checks, and any other regulatory requirements applicable to ji 88's operations serving Pakistan players.
• Fraud Prevention & Security: To detect and prevent fraud, bonus abuse, money laundering, unauthorised account access, and other prohibited activities described in the ji 88 Terms & Conditions.
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling, enforce responsible gaming limits set by the player, and respond to self-exclusion requests.
• Customer Support: To handle enquiries, complaints, and account issues submitted to the ji 88 support team via live chat or email.
• Marketing (where consented): To send promotional offers, bonus notifications, and weekly reward updates to members who have consented to receive marketing communications. See Section 10 for full details.
• Platform Improvement: To analyse aggregated and anonymised usage data to improve platform performance, user experience, and game content for Pakistan players.

4.1 All PKR financial transactions processed through ji 88 — including Easypaisa deposits, JazzCash transfers, and bank withdrawals to HBL, UBL, or MCB Bank — are encrypted using 256-bit SSL technology. Ji 88 does not store complete payment instrument credentials (such as full bank account numbers) on its own servers.

4.2 Ji 88 uses regulated, reputable payment processing partners to handle PKR transaction routing. These partners operate under their own data protection obligations and are contractually bound to handle ji 88 player financial data securely and only for the purpose of processing the relevant transaction.

4.3 PKR transaction records — including deposit amounts, withdrawal amounts, and timestamps — are retained by ji 88 for a minimum of five (5) years to meet anti-money laundering record-keeping obligations. These records are stored in encrypted form and access is restricted to authorised ji 88 compliance personnel.

5.1 Ji 88 uses cookies and similar tracking technologies on the ji88.casino website to deliver, maintain, and improve the platform experience for Pakistan players. The cookies used by ji 88 fall into the following categories:

• Essential Cookies: Required for core platform functionality — login sessions, PKR balance display, game state persistence, and security features. These cookies cannot be disabled without disrupting the ji 88 service.
• Performance Cookies: Collect anonymised data about how players interact with the ji 88 platform — pages visited, session length, error encounters. Used solely to improve platform performance.
• Preference Cookies: Remember your ji 88 display preferences, language settings, and responsible gaming choices across sessions.
• Analytics Cookies: Used by ji 88's internal analytics tools to understand aggregate usage patterns and optimise the game lobby and navigation experience.

5.2 You can control non-essential cookies through your browser settings. Note that disabling essential cookies will impair your ability to log in to and use the ji 88 platform. Ji 88 does not use third-party advertising cookies or cookies that track your activity on websites other than ji88.casino.

6.1 Ji 88 does not sell, rent, or trade your personal data to third parties for commercial purposes under any circumstances. Ji 88 shares personal data only in the following specific and limited circumstances:

• Payment Processing Partners: PKR transaction data shared with Easypaisa, JazzCash, HBL, UBL, MCB Bank, SadaPay, or Raast solely for the purpose of processing your deposit or withdrawal.
• Identity Verification Providers: Identity and CNIC data shared with accredited KYC verification service providers for the sole purpose of verifying account holder age and identity as required by ji 88's compliance obligations.
• Responsible Gaming Service Providers: Where a self-exclusion or cool-off period is processed, limited account status data may be shared with responsible gaming tool providers to enforce the exclusion across supported platforms.
• Legal & Regulatory Authorities: Ji 88 will disclose personal data to law enforcement agencies, financial regulators, or other government authorities in Pakistan or internationally when required to do so by law, court order, or regulatory direction — including in the context of AML investigations.
• Fraud Prevention Networks: In cases of suspected fraud, bonus abuse, or money laundering, ji 88 may share relevant account and transaction data with industry fraud prevention networks.

7.1 Ji 88 retains personal data for only as long as is necessary to fulfil the purposes set out in this Policy, or as required by applicable law. The following retention periods apply:

• Active Account Data: Retained for the duration of your ji 88 account and for a minimum of 5 years following account closure, to meet AML and financial record-keeping obligations.
• Gaming Activity Logs: Retained for a minimum of 3 years to support dispute resolution and regulatory compliance.
• KYC Documents: Retained for a minimum of 5 years following account closure as required by applicable financial compliance standards.
• Customer Support Records: Retained for 3 years from the date of the relevant interaction.
• Marketing Preference Data: Retained until you withdraw consent or close your ji 88 account.

7.2 Data retained beyond the active account period is stored in a secure, access-restricted archive and is not used for any active operational purpose.

8.1 Ji 88 implements comprehensive technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Security measures in place at ji 88 include:

• 256-bit SSL encryption for all data transmitted between your device and the ji 88 platform;
• Encrypted at-rest storage for all personal and financial data held on ji 88 servers;
• Role-based access controls ensuring that only authorised personnel can access personal data relevant to their job function;
• Regular security audits and penetration testing of the ji 88 platform and infrastructure;
• Secure password storage using industry-standard hashing algorithms — ji 88 cannot retrieve your original password;
• Two-factor authentication available for all ji 88 member accounts to prevent unauthorised login.

8.2 In the unlikely event of a data breach that poses a risk to the rights and freedoms of ji 88 members, ji 88 will notify affected Pakistan players by email within 72 hours of becoming aware of the breach, and will take immediate steps to contain and remediate the incident.

9.1 As a ji 88 member, you hold the following rights over your personal data. To exercise any of these rights, please contact the ji 88 data team via [email protected] or via live chat with the subject "Data Rights Request".

• Right of Access: You may request a copy of all personal data that ji 88 holds about you. Requests will be fulfilled within 30 days.
• Right to Rectification: You may request correction of any personal data that ji 88 holds about you that is inaccurate or incomplete.
• Right to Erasure: You may request deletion of your personal data subject to ji 88's legal retention obligations (see Section 7). Data subject to mandatory retention periods cannot be erased before those periods expire.
• Right to Portability: You may request your personal data in a structured, machine-readable format suitable for transfer to another service provider.
• Right to Object: You may object to the processing of your personal data for marketing purposes at any time. See Section 10 for marketing opt-out details.
• Right to Restriction: In certain circumstances, you may request that ji 88 restrict its processing of your personal data while a data rights dispute is being resolved.

10.1 Ji 88 sends promotional and bonus communications — including weekly reward notifications, new game announcements, and personalised PKR bonus offers — only to members who have explicitly consented to receive such communications during account registration or via account settings.

10.2 You may withdraw your consent to marketing communications at any time by:

• Clicking "Unsubscribe" in any ji 88 marketing email;
• Updating your communication preferences in your ji 88 account settings dashboard;
• Contacting ji 88 support via live chat and requesting immediate removal from all marketing communications.

10.3 Opting out of marketing communications does not affect your ability to use the ji 88 platform, access your PKR balance, or receive transactional messages (such as deposit confirmations, withdrawal notifications, and security alerts) which are not marketing in nature and cannot be opted out of while your ji 88 account is active.

11.1 The ji 88 platform is strictly for adults aged 18 and over. Ji 88 does not knowingly collect personal data from persons under the age of 18. If ji 88 discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed.

11.2 Ji 88 uses age verification procedures — including CNIC document review — to confirm member eligibility. If you are a parent or guardian and believe your child has registered a ji 88 account, please contact support immediately via live chat so that the account can be identified and closed promptly.

12.1 The ji 88 platform may display references to or information about third-party services — such as payment providers (Easypaisa, JazzCash, HBL) and game content providers. Ji 88 is not responsible for the privacy practices of any third-party service. Once you navigate away from ji88.casino to a third-party website or application, this Privacy Policy no longer applies and the third party's own privacy policy governs.

12.2 Ji 88 game content provided by third-party studio partners is delivered within the ji88.casino environment. Game studios receive only the anonymised technical data required to deliver game sessions and RNG outputs — they do not receive your name, CNIC, email, or PKR financial data.

13.1 Ji 88 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. Material changes to this Policy will be communicated to registered Pakistan members via email and/or a platform notification at least 7 days before the updated Policy takes effect.

13.2 The effective date at the top of this Policy will be updated whenever a new version is published. We encourage you to review this Policy periodically. Your continued use of the ji 88 platform after the effective date of any update constitutes your acceptance of the revised Policy.

14.1 For any questions, concerns, or requests relating to this Privacy Policy or the personal data that ji 88 holds about you, please contact us through the following channels:

• Live Chat: Available 24/7 in English via the ji 88 website — the fastest channel for privacy questions from Pakistan players.
• Email: [email protected] — please include "Privacy Enquiry" or "Data Rights Request" in your subject line for priority routing to the ji 88 data team.

14.2 Ji 88 responds to all privacy and data rights enquiries in English. We aim to acknowledge all enquiries within 24 hours and provide a full response within 30 calendar days.